Sosie

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Shipping & Returns

Shipping and Handling

 

US Orders

Domestic orders that are placed Monday thru Friday will be shipped within 1 business day. For example, all orders placed Saturday thru Sunday will ship out the following Monday (excluding holidays).

 

*Our business days are Monday - Friday, excluding holidays.

 

Rates

Free Standard      

Standard    

2nd Day Air

Next Day Air

 

 1-5 business days        

 1-5 business days

 2 business days

 Next business day

 

Free on orders over $100.00

$6.95 flat rate

Add to shopping cart for quote

Add to shopping cart for quote

 

International

International orders that are placed Monday thru Friday will be shipped within 1 business day (Monday - Friday, excluding holidays). For example, all orders placed Saturday thru Sunday will ship out the following Monday (excluding holidays).
Please note that international delivery times may also vary due to customs delays and you may be responsible for import taxes and other custom fees for your package. Please contact your local customs office for addition information.

 

USPS Priority Mail International     6-10 business days     Add to shopping cart for quote
USPS Express Mail International   3-5 business days      Add to shopping cart for quote

 

 

Shipping Restrictions

At this time we are unable to ship to P.O. boxes.

 

Returns and Exchanges

 

Customer satisfaction is a priority at Sosie and if for any reason you do not love your purchase, return the item in its original condition within 30 days for a full refund, less shipping costs. Sosie is not responsible for returns postage fees and original shipping charges are non-refundable. Merchandise must be returned in original condition (unworn, unwashed, unaltered) with tags attached.

We reserve the right to refuse any returns received 30 days after the post marked delivery date or if we determine that the merchandise does not qualify for a return. A 20% restocking fee may apply for returns accepted past our 30 days period.

If you would like to exchange an item, we suggest you place a new order for the item you want to ensure that it is in stock. We will refund the cost of the returned merchandise back to your original form of payment.

*Final sale, promotional, eyewear, earrings, and hosiery may not be returned or exchanged.

 

Return to:

Sosie Returns
3455 S Main St
Los Angeles CA 90007